TierPoint Seattle

TierPoint's downtown Seattle data centers are located at Northwest telecom hub Fisher Plaza, a world-class mission critical communications facility. Our colocation facilities are housed in secure buildings that exceed seismic zone four codes and are built to N+1 standards. Both Seattle data centers use Tier 1 connectivity from multiple providers, advanced security and redundant environmental systems to ensure servers are up and running 24x7.

Because each data center has separate infrastructure, with one company you can have added redundancy capabilities and seamless fail-over. In Adhost West, you also get jumbo-sized 42-inch cabinets for cutting-edge servers that run hotter and need more room. At the same time, Adhost is cutting costs-and consumption. Cold air pressurizes a fully adjustable floor, allowing our team to rapidly adapt to changing needs and keep things cool. Louvers for exchanging air with the outside wrap-around our facility, reducing air conditioner use in chilly Seattle.

Unparalleled Safety & Security
- SAS70 Type II facility
- Secure facility with 24x7x365 surveillance of visitors by security guards and surveillance cameras and limited access to data center
- Seismically braced cabinets with lockable front and back doors for added security
- Over 100 tons of N+1 redundant cooling utilizing environmentally friendly external air exchange
- Dual access to Seattle City Light utility power grid sub-stations attached to Fisher Plaza at four physically diverse entrances
- Fully backed-up UPS power and eight multi-megawatt generators that can run at full capacity for weeks with emergency refueling
- Zoned dry-piped pre-action fire suppression system in data centers
- Constructed on glacial till soil to seismic zone 3, essential facilities exceed California seismic zone 4 standards (the highest of ANY data center or colocation facility in Puget Sound)
- Raised access floor system with overhead cable management and ladder racking
- Two emergency wells to supply water to cooling towers if city water is unavailable
- Perimeter and interior card key access system with 24x7x365 security monitoring
- Large freight elevator and loading dock for equipment
- Ability to fully support demanding compliance requirements such as HIPPA, Sarbanes-Oxley, PCI, SAS70 and others
- 24x7x365 on-site technical staff and technical support via telephone and email

Connectivity
- 100% Service Level Agreement
- Proprietary, redundant and cross-configured multi-homed router network
- Redundant Gig-E, dedicated leased connections to multiple Tier 1 providers on diverse physical paths
- Redundant Cisco 12000 series core and border routers connected to a redundant Cisco switch architecture
- Multi-gigabit Ethernet network backbone
- Carrier neutral environment with redundant telecom and fiber providers
- Unrestricted, dedicated 100/1000 Mbps ports on our switches
- Network, environmental humidity and temperature monitoring 24x7x365

Other Available Services
- System administrative services and server management packages
- Server maintenance: server operating system updates, SQL and web server patches (Microsoft Windows, Linux, Unix)
- Microsoft & Cisco certified staff plus years of experience with Unix, Linux, Perl, CGI
- Network architecture and consulting
- Online, offsite, secure backups for data and disaster recovery
- Web site statistics/log file analysis from Adhost's statistics server
- Extra IP addresses as needed
- Cisco Pix firewall and VPN services
- Accounts on Microsoft .Net, MS SQL, Media Player and Real Streaming Media servers
- In-house custom programming and web design services

No Charge Extras
- 24x7x365 server room access
- Visual checks with phone support
- Reset cables and power cycles
- Domain name hosting, email aliasing and POP email accounts
- Reverse DNS services for all IP addresses
- Use of portable monitors, tools, conference room and workstations