iiNet is an Australian Internet Service Provider and a leading challenger in the telecommunications market. The company is committed to simplifying internet access for Australians across both its own ADSL2+ network and the exciting new nbn™ technologies.
iiNet's vision is to lead the market with services that harness the Internet's potential, paired with award-winning customer service. It employs more than 2,500 enthusiastic staff across four countries, with 80 percent dedicated to directly servicing nearly one million customers.
iiNet boasts a proud history of delivering exceptional customer service, recognized by dozens of awards, including a silver medal in Customer Service at the 2015 Contact Centre World Best Practice Conference (Asia-Pacific).
Since iiNet's founding in a suburban garage in 1993, the broadband landscape has seen significant change. However, the company's passion for the transformative benefits of the Internet and its commitment to helping Australians connect better remain steadfast.